Information Technology

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

View Current Status

12/7/2024
5:25 PM
Status Message icon
Banner maintenance complete

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

12/7/2024
8:00 AM
Status Message icon
Banner Planned Outage until Sunday 5pm

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 5 pm Sunday.

The following services are also unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data
12/5/2024
4:50 PM
Planned Outage icon
Planned Banner Maintenance, Saturday, 12/7/24, 8am-Sunday, 12/8/24, 5pm

On Saturday, December 7 we will be upgrading Banner from 8am until approximately 5pm on Sunday, December 8. Banner and the following applications will be down while the upgrades are applied:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

11/25/2024
8:34 AM
Status Message icon
Banner Admin Pages are working

Thank you for your patience. Banner Admin Pages (and all other Banner-related apps) are again working. If you run into any problems, please email admin-computing@reed.edu.

11/25/2024
7:52 AM
Status Message icon
Banner Admin Pages down

Banner Admin Pages are currently not functioning correctly. All other Banner-related applications/sytems are working. IT staff is aware and working on the problem.

11/22/2024
8:40 PM
Status Message icon
Banner maintenance complete

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

11/22/2024
8:00 PM
Status Message icon
Banner Planned Outage until 10pm

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 10 pm Friday.

The following services are also unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data
11/20/2024
11:06 AM
Planned Outage icon
Banner upgrade Friday, 11/22/24, 8pm-10pm

On Friday, November 22nd, we will be upgrading Banner from 8pm until approximately 10pm. Banner and the following applications will be down while the upgrades are applied:

  • IRIS and SOLAR

  • ATLAS (Degree progress evaluation)

  • Banner Admin pages

  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)

  • Document Management and Forms (Etrieve)

  • Oracle databases (including Reed websites accessing Banner/Oracle data)

  • Argos reports accessing Banner data

If you have any questions or concerns, please email admin-computing@reed.edu.

11/18/2024
5:51 PM
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Cascade CMS available

Cascade CMS access has been restored.

11/18/2024
4:22 PM
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Cascade CMS unavailable
Cascade CMS is currently unavailable. We are working with the vendor to resolve the problem and will post an update here as soon as we know more.
11/15/2024
10:16 AM
Status Message icon
Etrieve Slow Performance resolved

etcentral.reed.edu and etcontent.reed.edu services are restored.

11/15/2024
9:40 AM
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Etrieve Performance Slow

etcentral.reed.edu and etcontent.reed.edu services are running slowly this morning. Admin Computing is working with the Vendor to determine cause and resolution.

11/7/2024
8:57 AM
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Login and Email Delivery System Restored

Various Reed systems were rejecting logins this morning and emails were not being delivered. IT staff resolved the issues around 8:45 am. Emails that were not delivered during the outage will be delivered. If you are still experiencing login issues please reload the page, try a private browsing session, or call the helpdesk for more assistance.

11/7/2024
8:15 AM
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Login and Email Delivery System Outage

Various Reed systems are rejecting logins this morning and emails are not being delivered. IT staff are working to restore services as soon as possible.

10/14/2024
8:22 PM
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Argos, FormFusion, and IntelleCheck Back On-Line

Argos, FormFusion, and IntelleCheck are back on-line. If you run into any issues with these services, please email admin-computing@reed.edu.

10/14/2024
7:52 PM
Status Message icon
Argos, FormFusion, and IntelleCheck Outage

A planned outage of Argos, IntelleCheck, and FormFusion is currently in progress. The applications should be restored no later than 8:30pm.

10/14/2024
11:14 AM
Planned Outage icon
Argos, FormFusion, and IntelleCheck Outage, Monday, October 14th at 8pm

Argos, FormFusion, and Intellecheck will be down for Operating System patching. This outage will last about 30 minutes.

10/6/2024
9:31 AM
Status Message icon
Banner maintenance complete

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

10/6/2024
8:14 AM
Status Message icon
Banner Planned Outage until 12pm

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 12 pm Sunday.

The following services are also unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data
10/2/2024
2:19 PM
Planned Outage icon
Planned Banner Maintenance, Sunday, 10/6/24, 8am-12pm

On Sunday, October 6th, we will be upgrading Banner from 8am until approximately 12pm. Banner and the following applications will be down while the upgrades are applied:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

9/24/2024
9:34 AM
Planned Outage icon
System maintenance for people.reed.edu - evening of 9/26/2024

Personal web pages hosted on people.reed.edu will be unavailable during system maintenance beginning at 8pm on Thursday, 9/26/2024. Expected downtime is less than one hour.

9/23/2024
8:12 PM
Status Message icon
Argos, FormFusion, and IntelleCheck Back On-Line

Argos, FormFusion, and IntelleCheck are back on-line. If you run into any issues with these services, please email admin-computing@reed.edu.

9/23/2024
7:51 PM
Status Message icon
Argos, FormFusion, and IntelleCheck Outage

An upgrade of Argos and MAPS is currently in progress. Argos, IntelleCheck, and FormFusion will be down until no later than 9pm.

9/22/2024
10:00 AM
Status Message icon
Banner maintenance complete

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

9/22/2024
9:06 AM
Status Message icon
Banner Planned Outage until 11 am

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 11 am Sunday.

The following services are also unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data
9/19/2024
2:20 PM
Planned Outage icon
Argos, FormFusion, and IntelleCheck Outage, Monday, September 23rd at 8pm

This Monday, September 23rd at 8pm, an upgrade of Argos and MAPS will result in Argos, IntelleCheck, and FormFusion being down. The outage should last no more than an hour.

9/18/2024
2:58 PM
Planned Outage icon
Banner Outage, Sunday, 9/22/24, 9am-11am

The Banner ERP system will be taken off-line for maintenance starting at 9 am this Sunday, September 22, 2024. Service is expected to be restored by 11am.

The following services will be unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

9/14/2024
11:11 AM
Status Message icon
Banner maintenance complete

Banner and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

9/14/2024
9:15 AM
Status Message icon
Banner Planned Outage Until Noon

The Banner ERP system is off-line for maintenance. Service is expected to be restored by noon today.


The following services are also unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data
9/12/2024
9:45 AM
Planned Outage icon
Network Maintenance - 9/12 7 PM to 8 PM

On Thursday, September 12th, 2024, from 7:00 PM to 8:00 PM we will be performing maintenance on our network authentication server. During the maintenance window you may see delayed response to sign-in to the wireless and wired networks on campus. If you do see errors, please wait a few minutes before trying to connect again.

If you have any questions or concerns, please contact TIS@reed.edu.

9/11/2024
11:38 AM
Planned Outage icon
Banner Outage, Saturday, 9/14/24, 9am-noon

The Banner ERP system will be taken off-line for maintenance starting at 9 am this Saturday, September 14, 2024. Service is expected to be restored by noon.

The following services will be unavailable while maintenance is in progress:

  • IRIS and SOLAR
  • ATLAS (Degree progress evaluation)
  • Banner Admin pages
  • Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
  • Document Management and Forms (Etrieve)
  • Oracle databases (including Reed websites accessing Banner/Oracle data)
  • Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.


View Current Status