Information Technology

Cascade CMS access has been restored.

etcentral.reed.edu and etcontent.reed.edu services are restored.

etcentral.reed.edu and etcontent.reed.edu services are running slowly this morning. Admin Computing is working with the Vendor to determine cause and resolution.

Various Reed systems were rejecting logins this morning and emails were not being delivered. IT staff resolved the issues around 8:45 am. Emails that were not delivered during the outage will be delivered. If you are still experiencing login issues please reload the page, try a private browsing session, or call the helpdesk for more assistance.

Various Reed systems are rejecting logins this morning and emails are not being delivered. IT staff are working to restore services as soon as possible.

Argos, FormFusion, and IntelleCheck are back on-line. If you run into any issues with these services, please email admin-computing@reed.edu.

A planned outage of Argos, IntelleCheck, and FormFusion is currently in progress. The applications should be restored no later than 8:30pm.

Argos, FormFusion, and Intellecheck will be down for Operating System patching. This outage will last about 30 minutes.

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 12 pm Sunday.

The following services are also unavailable while maintenance is in progress:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

On Sunday, October 6th, we will be upgrading Banner from 8am until approximately 12pm. Banner and the following applications will be down while the upgrades are applied:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

Personal web pages hosted on people.reed.edu will be unavailable during system maintenance beginning at 8pm on Thursday, 9/26/2024. Expected downtime is less than one hour.

Argos, FormFusion, and IntelleCheck are back on-line. If you run into any issues with these services, please email admin-computing@reed.edu.

An upgrade of Argos and MAPS is currently in progress. Argos, IntelleCheck, and FormFusion will be down until no later than 9pm.

The updates to Banner have been applied and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

The Banner ERP system is off-line for maintenance. Service is expected to be restored by 11 am Sunday.

The following services are also unavailable while maintenance is in progress:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

This Monday, September 23rd at 8pm, an upgrade of Argos and MAPS will result in Argos, IntelleCheck, and FormFusion being down. The outage should last no more than an hour.

The Banner ERP system will be taken off-line for maintenance starting at 9 am this Sunday, September 22, 2024. Service is expected to be restored by 11am.

The following services will be unavailable while maintenance is in progress:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

Banner and all related services are again available for use. If you run into any problems, please email admin-computing@reed.edu.

The Banner ERP system is off-line for maintenance. Service is expected to be restored by noon today.

The following services are also unavailable while maintenance is in progress:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service which provides access to employee time sheets, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

On Thursday, September 12th, 2024, from 7:00 PM to 8:00 PM we will be performing maintenance on our network authentication server. During the maintenance window you may see delayed response to sign-in to the wireless and wired networks on campus. If you do see errors, please wait a few minutes before trying to connect again.

If you have any questions or concerns, please contact TIS@reed.edu.

The Banner ERP system will be taken off-line for maintenance starting at 9 am this Saturday, September 14, 2024. Service is expected to be restored by noon.

The following services will be unavailable while maintenance is in progress:

• IRIS and SOLAR
• ATLAS (Degree progress evaluation)
• Banner Admin pages
• Banner Self-Service web sites (Employee Self-Service, Student Self Service, Advancement Self-Service)
• Document Management and Forms (Etrieve)
• Oracle databases (including Reed websites accessing Banner/Oracle data)
• Argos reports accessing Banner data

If you have questions or concerns please contact admin-computing@reed.edu as soon as possible.

Maintenance on the REEDCO IDM Datamart has been completed and it is back in service.

The REEDCO IDM datamart is down for maintenance this evening (Monday August 19th) from 6-8pm. Many dependent services and web applications will also be down for the duration of maintenance. An service restoration message will be posted when work is complete.