Help Desk

• Microsoft Office (Word, Excel and Powerpoint) is automatically installed on Reed-owned computers. Current students, faculty, and staff are also able to install Office on a personal Windows or Mac computer.
  • LibreOffice is a free and opensource alternative
• Google Apps is used for Email, Calendar, Docs/Drive, and Groups
• Zoom allows you to schedule or host online videoconference meetings, and present information by sharing your screen. Meetings can also be recorded and shared for later viewing. Faculty and staff can make and receive phone calls through the Zoom app on a computer or mobile device.
• Adobe Software
  • For students: Creative Cloud is available on limited computers in the Performing Arts Resource Center on the third floor of the Performing Arts Center
  • For faculty and staff: Annual subscriptions funded by the department are available to staff or faculty who need it for their work. Visit the Adobe page to learn more and to request a licese.
    • See also Creating and editing PDFs without Adobe Acrobat
• SensusAccess - online conversion tool. Need to convert a PDF to an editable Word doc? Or convert other file types to an accessible format? SensusAccess converts documents into a range of alternate and accessible formats

Some of Reed's academic software used in courses is available for students to install on a personal computer.  For a comprehensive list, please visit downloads.reed.edu. Due to licensing restrictions, some software may only work while on campus. In other cases, the software may be accessed remotely through the Virtual Computer Lab.

Other common software used in coursework:

• GIS - Geographical Information System
• LaTeX - used for Typesetting documents
  
  • Refer to the LaTeX Thesis Template Guide for seniors
• Mathematica - available for install on personal computers
• Microsoft Office - available for install on personal computers
  • Refer to the Word Thesis Template Guide for seniors
• R - free software used for statistical analysis and data organization
• Stata - statistical analysis. Available on some classroom or lab computers, or through the Virtual Computer Lab
• Zotero - citation and reference management software. Requires signing up for an account using your @reed.edu address.

Virtual Computer Lab: https://www.reed.edu/it/help/virtual-computer-lab.html
Many of the academic software used in classes is available 24/7 through a web browser.

VPN - https://www.reed.edu/it/help/protected/vpn-installation.html

• For Administrative Staff: Some administrative systems such as Banner, Fileshares, and Microsoft Remote Desktop can be accessed remotely from your Reed computer when connected the VPN.
• For Faculty and Students: Upon request, some faculty research or lab computers may be accessible through the VPN. Students and faculty must submit a request to use the VPN.

Library Databases -  https://library.reed.edu/help/off-campus.html
Many of the Library databases are available remotely when accessed from the proper URL.