VII. Corrective action
B. Documenting performance problems
When a supervisor realizes that a performance problem exists and there is a potential for corrective action, the supervisor should begin a log of critical incidents. The log should be a factual and objective summary of the problems as they occur and the discussions held with the employee about the problem including specific details such as dates and times. These discussions should occur as problems develop, so that the supervisor and employee have an understanding of the issues and can work together to resolve them. Collecting or saving them until performance review time will do little to resolve the issue.
last revised: 7/1/2007
last reviewed: 2/20/2012