Human Resources

Student Services

Administrative Assistant to Student Services

Reed College is one of the country’s leading private liberal arts colleges and provides one of the nation’s most intellectually rigorous undergraduate experiences, with a highly structured academic program balancing broad distribution requirements and in-depth study in a chosen academic discipline. Reed is highly selective and values intellectual achievement and has a strong tradition of alumni/ae involvement and support. We are seeking an Administrative Assistant to Student Services to join our team.

Position Summary

The Administrative Assistant to Student Services is responsible for welcoming individuals to Student Services, in-person in the Vice President and Dean of Students’ Office, over the phone at the main number to the Office and division, and via electronic correspondence, and handles incoming requests for assistance and information, often serving as the first point of entry to the College.  S/he will direct, field, and screen correspondence for the Student Services division from: parents/family, faculty, staff, students, and constituencies outside of the campus community, often in urgent or student emergency situations.  S/he will initiate response to communications of concern, and follow up with procedural next steps as needed. 

This is a full-time (1.0 FTE) non-exempt position with a starting pay of $16.84.  Reed College offers a benefits package that is unparalleled.  Benefits include comprehensive medical and dental insurance, 403(b) retirement plan with 10% employer contribution, retiree medical plan, college tuition assistance for employees’ children, paid holidays, paid vacation and many other campus amenities, such as access to the campus fitness center for employee and spouse and discounted TriMet bus passes.

Essential Functions

  • Receive and respond to often urgent communications of concern with calm and confidence
  • Process students’ requests for enrollment status changes
  • Implement general office procedures and records maintenance
  • Coordinate various division and campus wide events
  • Assist with budgetary tasks

Qualifications Required

  • 2 years of experience in reception/intake of confidential, urgent, or crisis-related information in a busy environment
  • 2 years of vocations training in office management, secretarial or related field
  • 5 years of progressively responsible administrative assistant experience
  • Or any combination of experience and education, which provides the applicant with the desired skills, knowledge and ability required to perform the job

Knowledge, Skills and Abilities Required

  • Ability to demonstrate a professional commitment to issues relating to diversity.
  • Ability to receive and respond to information pertaining to urgent student situations with calm and confidence is of extreme importance in this role.
  • Able to maintain confidentiality and respect for sensitive material, in a high-interruption environment, is of extreme importance in this role.
  • Excellent planning, organizational, problem-solving, and decision-making skills to manage administrative office functions in a timely manner while maintaining accuracy and attention to detail
  • Ability to establish and maintain extensive recordkeeping systems
  • Ability to communicate effectively and confidently
  • Ability to establish and maintain effective working relationships with students, students’ family, faculty, staff, and partners outside of the campus community
  • Ability to apply knowledge of College policies and procedures and to explain them in detail
  • Ability to work independently to carry out responsibilities

To Apply

Email a letter of introduction discussing your qualifications and interests, a Reed application for employment and your resume to  

Deadline: Priority will be given to those who apply before July 6, 2014, however, applications may continue to be accepted until the position is filled.

Reed College values cultural diversity and intellectual pluralism as critical components of academic excellence. We welcome applications from members of historically underrepresented minority groups, persons with disabilities, and others who would bring additional dimensions of experience to our community.