Computing & Information Services

Basic Telephone Guide

Learn how to perform the basic telephone operations applicable to all Cisco VoIP phones at Reed.

Placing calls

  • for on campus calls, 
    • dial the 4-digit extension of the person you’re calling
  • for off campus calls,
    • dial the # key to get an outside line
    • dial 1 (if necessary), then the area code and number

Checking your voicemail

Note:  when you have a new voicemail, the light on your handset will be red.
  • push the “messages” button on your phone:
    Message icon Messages icon
  • enter your PIN, followed by the # key
  • follow prompts to check your messages

Your voicemail is also accessible through a web browser.  To learn more, visit our VoIP web guide page.

Accessing your voicemail from another phone

  • from on campus dial 5555, followed by *  (from off campus, dial 503-517-5555, followed by *)
  • when prompted for “your ID”, enter your 4-digit extension followed by #
  • enter your PIN, followed by #
  • follow prompts to check your messages

Setting your Voicemail Greeting 

  • push the “messages” button on your phone:
    Message icon Messages icon
  • enter your PIN, followed by the # key
  • press 4 for setup options
  • press 1 for greetings
  • press 1 to record your voicemail greeting
    • follow prompts to record your greeting

Setting your PIN & Recorded Name

  • push the “messages” button on your phone:
    Message icon Messages icon
  • enter the default PIN of 1234, followed by the # key
  • press 4 for setup options
  • press 3 for preferences
  • press 1 to change your PIN
    • follow prompts to change your PIN
  • press 2 to record your name
    • follow prompts to save your Recorded Name

Using speakerphone 

Push the “SPEAKER” button on your phone:

Message icon Messages icon

      

Have questions? Encountered a problem? Send an email to telecomrequest@reed.edu, or call x7555.