Computing & Information Services

System Status Archive

= Planned Outage = Status Message

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Network upgrade Tuesday, July 29, 7:30am

On Tuesday, July 29th at 7:30am Computing & Information Services is planning a critical upgrade to the academic network.

Campuswide services affected include:

  • wired academic network
  • wireless networks (both ReedXenia and Reed1x)
  • all web and email services
  • access to Library resources

Note: The administrative network will have internet connectivity, but the services listed above will be unavailable. Phones will continue to function normally.

The network will be down for less than 15 minutes but there may be service disruptions that extend longer. We expect all services to be restored by 8:30am.

In the coming weeks, additional academic network upgrades will be necessary. Each upgrade will affect only the wired academic and wireless networks in one building at a time. Building occupants will be contacted in advance with information on what to expect and how to prepare.

Please contact Computer User Services if you have any questions or concerns.


Banner REAL down for maintenance Friday night.
The Banner REAL Oracle instance will be down for maintenance between 10PM Friday 7/25 and 2AM Saturday 7/26. This will offline certain applications (including portions of IRIS) for the duration. Please email dba@reed.edu with any concerns, thanks.

REEDCO database online
The REEDCO Oracle database has been repaired and all supported systems and applications appear to be available.  Thanks for your patience!

REEDCO database outage
The Oracle instance REEDCO is expriencing problems which may affect a number of web applications, including IRIS and the campus directory.  Work to repair the database is ongoing and will be updated here. Thanks for your patience!

Banner REAL down for maintenance Friday night.
The Banner REAL Oracle instance will be down for maintenance between 10PM Friday 7/18 and 2AM Saturday 7/19. This will offline certain applications (including portions of IRIS) for the duration. Please email dba@reed.edu with any concerns, thanks.

Banner is back online
Maintenance is completed, and Banner is back online.

Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, June 21st.

Banner maintenance planned for 8 p.m. Friday, June 20, 2014

Banner will be taken offline at 8:00 p.m. on Friday, June 20 for maintenance.

Please note the starting time of 8:00 p.m., two hours earlier than usual.

Service is expected to be restored by 2:00 a.m. on Saturday, June 21.  The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


IRIS, SASSI, the campus directory, SOLAR, and other Reed web apps down for maintenance
The Oracle database supporting IRIS (including SASSI), the campus directory, SOLAR, and many Reed web apps will be down for maintenance between 10PM Friday June 20th through 2AM Saturday June 21st.

CONTENTdm unavailable
CONTENTdm (Reed Digital Collections) is currently unavailable due to a hardware malfunction. At this time we do not have an estimate for when the service will be restored. Please check back here for updates.

ETC and Psychology Network upgrades Tuesday and Wednesday

To: ETC Faculty and Staff
From: Computing and Information Services
Subject: ETC Network upgrade Tuesday, June 10, 2014 at 8am.

Next Tuesday, June 10th, at 8am, CIS will be upgrading the Ethernet (wired) network in the ETC. Wednesday, June 11th, at 8am, CIS will be upgrading the Ethernet (wired) network in the Psychology building. The network will be down briefly and we expect the upgrade will be completed by 8:30am each day. If you use the wired network you can help by shutting down your computer and printer before you leave Monday evening. The wireless network will not be affected by the change.

After the upgrade computers and printers connected to the wired network will have new Internet addresses, which may cause printing problems for some computers.

Updates and a resolution message will be posted here.

Please contact Computer User Services if you have any questions or concerns.


Banner is back online

Banner maintenance is complete, and Banner is back online.


Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, May 24.

Banner maintenance planned for Friday, May 23, 2014
Banner will be taken offline at 10:00 p.m. on Friday, May 23 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, May 24.  The following services may be unavailable while maintenance is in progress:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Banner is back online

Banner maintenance is complete, and Banner is back online.


Banner maintenance in progress

Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, May 10.


Banner maintenance planned for Friday, May 9


Banner will be taken offline at 10:00 p.m. on Friday, Jan 24 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, Jan 25.  The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Services Restored

Admin services interruption
Admin services, including homeserver, Argos, and Citrix connections are currently inaccesible. Other services may also be affected. We are aware of the problem and working toward a resolution. Thank you for your patience. 

Reed Digital Collections Downtime 4/27/14
Reed Digital Collections (CONTENTdm) will be unavailable from 9am-12noon on Sunday, April 27th for scheduled maintenance. This includes all digital collections as well as the Workspace and Slideshow features. Please email Angie Beiriger if you have any questions or concerns. We apologize for any inconvenience.

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