Contact the Help Desk

Gmail Client Setup Instructions

Follow these instructions to add your Reed Gmail account to your favorite mail client.

Apple Mail

  1. In Apple Mail, Go to the Mail menu > Accounts...
  2. From the list of possible account type, Select Add Other Account. When running OSX Yosemite 10.10 and higher, it is recommended that one sets up the account manually and not through the Google option available. 
  3. In the dialog box, select Add a Mail Account and click Create
  4. Enter the following information for Add a Mail Account and then Click Create.
    Full Name: Your Name
    Email Address: username@reed.edu
    Password: Your Kerberos password
  5. The dialog box will prompt you for further information, click Next. 
  6. Enter the following information for Incoming Mail Server Info, and click Next
    Account Type: IMAP
    Mail Server: imap.gmail.com
    Username: username@reed.edu 
    Password: Your Kerberos password
    It is important to enter your username as your full e-mail address, (e.g. doyleo@reed.edu).
  7. Enter the following information for Outgoing Mail Server Info, and click Next
    SMTP Server: smtp.gmail.com
    User Name: username@reed.edu
    Password: Your Kerberos Password
    As before, your username should be your full e-mail address
  8. If the dialog box prompts you for further information, enter as follows, with respect to the mail server. 

    Server Type Hostname Port SSL  Authentication
    Incoming Mail Server IMAP imap.gmail.com 993 SSL Password
    Outgoing Mail Server SMTP smtp.gmail.com 465 SSL Password
    Username: username@reed.edu
  9. Click Next/Create.
  10. Depending on how much e-mail you have, it may take a while for your e-mails to download into your Apple Mail app.  

Thunderbird

  1. In Thunderbird, Go to the File Menu > New > Existing Mail Account
  2. In the Mail Account Setup dialog box, enter the following information, and click Continue
    Full Name: Your Name
    Email Address: username@reed.edu
    Password: Your Kerberos Password
  3. Thunderbird should set up your account smoothly with just this information with a mesage reading "Confirguration found at e-mail provider". 
  4. Click Done and your account should be setup.
  5. If this mesage does not show up or you want to configure your account manually, click the Manual Config button at the bottom of the dialog box and fill in the following missing information as in this screenshot.
     
  6. Depending on how much e-mail you have, it may take a while for your e-mails to download into Thunderbird. 

NOTE: You may wish to configure additional settings like your signature, message composition (html vs plain text), positioning of reply text (before or after the message being replied to), and the like.

iOS Mail application

  1. On your iOS device, click on Settings > Mail, Contacts, Calendars.
  2. Tap Add Account.
  3. Select Gmail.
  4. Enter your name, Reed email address, password, and description (such as Reed Gmail). Click Next and then Save.
    iOS Settings
  5. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
NOTE: You may wish to configure additional settings like your signature (tap Settings > Mail, Contacts, Calendars. Tap Signature under the Mail section).

Gmail App on iOS

  1. On your iOS device, search the App Store for "Gmail" (it will likely be the first app called "Gmail - email from Google"). Download the free app.
  2. After opening the app for the first time, login with your Reed email address (e.g., doyleo@reed.edu) and password.
  3. It will ask if you'd like to sign into your reed.edu account. Tap the Sign in button again, and the familiar Reed login screen will appear. Sign in with your Kerberos username and password.
  4. Tap the Go to Inbox button in the lower left.
  5. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
NOTE: By default, the Gmail app will use the same signature that you configure from Gmail's web interface.

K9 Mail on Android

If you are an existing K9 user, consider switching to Android's built-in Gmail app.

  1. On your Android device, tap the menu button > Add account.
  2. Enter your Reed email address and password.
  3. Select Manual Setup.
  4. For the Account Type, select IMAP.
  5. For the Incoming server settings, enter the following information and then tap Next.
    1. Username: username@reed.edu
    2. Imap server: imap.gmail.com
    3. Security type: SSL (always)
    4. Authentication Type: PLAIN
    5. Port: 993
  6. For the Outgoing server settings, enter the following information and then tap Next.
    1. SMTP server: smtp.gmail.com
    2. Security type: SSL (always)
    3. Port: 465
  7. Use all other default options. When prompted to give the account a name, enter something like Reed.
  8. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.

Gmail App on Android

  1. Tap the Gmail Application icon.
  2. Tap the Menu button > Add Account.
  3. Select Existing Account.
  4. Enter your Reed email address and password.
  5. Click Sign in.
  6. Make sure Sync Gmail is checked (uncheck the other Google services you don't want to be synced) and click Next.
  7. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.

NOTE: You may wish to configure additional settings like your signature (tap the menu button > Settings > Reed account > Signature).

BlackBerry

  1. Open Email Settings.
  2. Click Add or Setup email.
  3. IMPORTANT: Select "Other," NOT Gmail.
  4. IMPORTANT: Enter your email address and an INCORRECT password to prevent the BlackBerry from automatically configuring your email account settings.
  5. After the timeout, click "I will provide the settings".
  6. On the settings screen:
    1. Select IMAP/POP.
    2. Enter your email address as: username@reed.edu.
    3. Enter your password.
    4. The email server is: imap.gmail.com
    5. Enter your username as: username@reed.edu
  7. Click Next and/or Finish until your account setup is complete.

Advanced Client Setup

After configuring Gmail in your mail client, here are some advanced settings you can optionally configure.

Adding a signature in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Select your Reed account from the list on the left
  3. Enter the desired signature in the Signature text box on the right
  4. Click OK

Adding a signature in Apple Mail

  1. In Apple Mail, go to the Mail menu > Preferences
  2. Click the Signatures tab along the top
  3. Click the "+" icon to create a new signature
  4. In the rightmost box, enter the desired signature

Message composition (HTML vs. plain text) in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. If you want to compose in plain text, uncheck the box that says "Compose messages in HTML format"
  4. Alternatively, if you want to compose in HTML, check the box that says "Compose messages in HTML format"
  5. Click OK

Message composition (HTML vs. plain text) in Apple Mail

  1. In Apple Mail, go to the Mail menu > Preferences
  2. Click the Composing tab along the top
  3. In the Message Format drop-down box, choose if you want Plain Text or Rich Text

Reply text above/below the message in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. Check the box that says "Automatically quote the original message when replying
  4. For the drop-down box, choose the desired setting: start my reply above the quote or start my reply below the quote
  5. You also have the option of where to place your signature (below the quote or below the reply)
  6. Click OK

Adding the LDAP directory in Thunderbird

If you'd like to have names/e-mail addresses auto populate from the Reed directory as you type a recipient's name/e-mail address in Thunderbird, follow these steps. See this page for more details.

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. Under 'Addressing', click "Use a different LDAP server. Then click 'Edit Directories...'
  4. Click 'Add' in the popup that appears, and enter our LDAP directory information in for Hostname and Base DN. The name can be anything you'd like (ie. Reed Directory).
  5. Click OK until all the popups close and you return to your inbox. Now when you compose a message, e-mail addresses from @reed.edu should be suggested as you type!

Adding the LDAP directory in Apple Mail (Mac OS X 10.8)

If you'd like to have names/e-mail addresses auto populate from the Reed directory as you type a recipient's name/e-mail address in Apple Mail, follow these steps. Please note these instructions were created using Mac OS X Mountain Lion (10.8). See this page for more details.

  1. In Apple Mail, click Mail > Preferences
  2. Click 'Composing' in the top bar of the dialog box that appears.
  3. Under 'Addressing', make sure 'Automatically complete addresses' is checked, and then click 'Configure LDAP...'
  4. Click the + button in the popup that appears, and enter our LDAP directory information in for Server and Search Base. The name can be anything you'd like (ie. Reed Directory).
  5. Click Save to close the first popup; Done to close the second; and you may exit out of the main settings window to return to your inbox. Now when you compose a message, e-mail addresses from @reed.edu should be suggested as you type!

Can't undo the deletion of an email in Apple Mail

The default behavior of using Gmail in Apple Mail prevents the undo action after deleting a message. Here's how to correct it:

  1. Log into your Gmail account over the web at mail.reed.edu
  2. Click on the Gear icon in the upper right, then choose Settings
  3. Click the Forwarding and POP/IMAP tab
  4. Under the IMAP access section, select Auto-Expunge off – Wait for the client to update the server
  5. Click Save Changes at the bottom

Need additional help? Call 503-777-7525 or email the Help Desk at cus@reed.edu.